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Mobile Intel(R) 965 Express Chipset Family) In the command prompt, type "dxdiag" and a DirectX Diagnostic Tool will pop up, then go under the Display Tab, in the Device Section, your video card will be displayed.Find out which chipset you have by opening a dxdiag - Go to Start -> All Programs -> Accessories -> Command Prompt.To reinstall the latest driver from Intel, follow these steps: We have verified that reinstalling the latest drivers from Intel has solved this problem and makes the game playable. Some Intel Integrated Graphics cards are having the problem of not properly loading the game due to a Pixel Shader 2.0 Error even though they are stated to support upto pixel shader 3.0.